Frequently Asked Questions Learn more about FIS Applied Analytics (formerly AFT) via the questions we frequently answer for our clients and prospects. If there is more you want to know, we encourage you to click below and ask us directly.
1. Who is FIS Applied Analytics' typical client?FIS Applied Analytics' average client has several billions of dollars of residential mortgage risk. Our largest clients have mortgage positions in excess of $100 billion. Our customers tend to be extremely sophisticated, and use our libraries daily to manage large positions. Our clients include banks, mortgage banks, hedge funds, insurance companies and large broker/dealers. Our clients value the accuracy of our tools and our high-level of client support. Our clients put a high value on robust mission critical applications that are street tested and combined with first rate customer service.
2. What are the strengths of your firm?FIS Applied Analytics' sustainable competitive advantage is the knowledge and experience of our founder and key staff members. Our research, development and analytics group have decades of market experience and exceptional educational backgrounds.
3. How would our account be serviced?FIS Applied Analytics account representatives are available via phone and email support from 7:30am PST until 5:30pm PST.
4. How are changes in the prepayment and interest rate models communicated?We communicate all general releases to our users via phone and email. These releases are always voluntary and our libraries are backwards compatible.
5. What software vendors do you use for development? Is your product compatible with Windows servers and Linux servers?FIS Applied Analytics Libraries are available on Windows and Linux. In addition, FIS Applied Analytics libraries are available in Unix (Solaris and SunOS).
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